frequently asked questions
how does payment work?
Payment must be made in advance for all floral purchases online or through invoice. We accept cash, paypal, venmo, or square for invoicing!
what if I need
to cancel my florals?
We understand things happen, however florals are a very timely business! We will need 2 weeks notice for cancellation for a 50% refund, and after 2 weeks notice our floral orders are nonrefundable.
what is the process for event bookings?
All event bookings require a prior consult with Katya, and following will require a contract signed + payment made within that same week to secure your date.
I am buying an arrangement, how do I receive it?
All local arrangements within the Pullman, Washington city lines can be delivered. All other orders are required to be pick up at 455 W Main St., Pullman, WA, 99163 upon a discussed pick up time.